Read More About the Benchmark Analysis
The cornerstone of the MVP program is its ability to provide collision centers with an ongoing, real-world assessment of their performance as it compares to top-performing shops of similar size. Once this innovative benchmarking analysis is in hand, an owner or manager can clearly identify any critical areas of their business that need to improve in order for the shop to reach its full potential. And that’s when the rest of MVP Services come into play.
The MVP Benchmark Analysis serves three key objectives:
- Identify the current state of your business and process performance – a critical first step to business and process improvement
- Provide performance comparisons to other leading collision centers from across North America. This will clearly identify the most significant opportunities for business and process improvements.
- Set performance targets for business planning – by providing needed key performance indicators.

The MVP Benchmark Analysis uses the most relevant Key Performance Indicators (KPIs) in the industry. The Benchmark Report focuses on the following:
- Selling Rate
- Gross Profit
- Gross Profit $/Available Hour
- Repair Order Analysis
- Administrative Efficiency
- Breakeven Analysis
- Net Profit Performance
- Cycle Time Performance
- Hours Per Day Performance
- Facility Capacity
- A “what if” Performance Planning Tool
Also included is a guide to setting target performance, available in the form of a spreadsheet that allows you to develop a “what if” analysis around performance improvements.